In today’s digital landscape, the relationship between companies and users often feels transactional and impersonal. Most digital technology companies prioritise profits over people, treating their users as mere data points and reducing service interactions to simple exchanges. In such an environment, it’s easy for users to feel like just another number, disconnected from the brands they engage with and undervalued as individuals. We understand this reality, and we’re here to redefine it.

We’re Humane Mind Limited, a human-focused digital technology company that values people over profits, seeing them not as users but as humans deserving of dignity and respect. You can find us registered in England and Wales under company number 11753881. Our home base is at 37 Jubilee Road, Perivale, UB6 7HY, United Kingdom.

We believe that the Services we offer are not just about functionality or technology—they’re about creating meaningful and fulfilling experiences that resonate deeply with your personal journey. We go beyond the typical boundaries of digital services to offer you something profoundly personal and exceptionally valuable.

This “Terms of Use” is not just a list of rules and regulations. It’s a framework designed to foster a trusted environment where your rights are passionately respected. We recognise that behind every interaction, every click, and every experience, there’s a person with unique aspirations and needs. We pledge to honour your journey through our digital landscape by providing services that are empathetic and considerate of your personal story.

This commitment means we go beyond mere compliance with laws or industry standards. We lead with innovations that genuinely elevate your life, services that empower your freedom, and policies that rigorously protect your rights. Here, every step is taken with sincere regard for your individuality, dignity, and integrity.

As you engage with our services, remember that this is more than a contractual relationship; it’s a human connection built on mutual respect, trust, and a shared goal of creating a positive impact in the digital world. We invite you to read on and discover how this “Terms of Use” supports this vision, ensuring that every term serves not just a legal purpose but a human one.

1. Essentials to Keep in Mind

A. Key Definitions

Before we embark on our journey together, let’s take a moment to clarify the key terms that define our relationship. These are the building blocks of our shared experience.

a. “Humane Mind,” “We,” “Our,” and/or “Us“: These terms represent Humane Mind Limited, our company, dedicated to making digital interactions more human.

b. “Website“: This is our online home, where you can find us at https://humanemind.com/.

c. “Services“: Everything we offer at Humane Mind—our apps, websites, products, and services—designed to enhance your digital experience. This includes all features, functions, and tools, as well as any updates or improvements we introduce.

d. “Users,” “You,” and “Your,”: These terms refer to anyone who uses our Services, whether you’re registered or just exploring. It also includes any legal entities, called “Business,” that people represent while using our Services.

e. “Content“: This is everything you see or hear on our Services —text, images, graphics, audio, video, trademarks, logos, sounds, music, artwork, and computer code (whether source code or object code). It covers the design, user interfaces, visual interfaces, structure, selection, coordination, expression, “look and feel,” and their arrangements, as well as all other materials, elements, data, or communications that appear on our Services. “Your Content” is what you create or own, while “Our Content” is what we create and provide to enrich your experience.

f. “Terms“: These are our Terms of Use, the guidelines for using our Services. They include any changes or updates we make to keep things relevant and clear.

g. “Account“: This is your personal profile, where you manage your interactions with us, store your preferences, and personalise your experience.

h. “Personal Information“: Any details that identify you, either directly or indirectly, protected under our Privacy Policy.

i. “Business“: This term refers to any corporation, partnership, company, organisation, or entity you represent or benefit from while using our Services.

j. “Intellectual Property”: These are the unique creations and innovations that define Humane Mind—our designs, content, software, trademarks, patents, and any other proprietary materials, legally recognised and protected.

k. “Trademarks“: The trade names, symbols, logos, and service marks that represent Humane Mind or our Services, embodying our identity and reputation.

l. “Submissions”: Any content, ideas, feedback, survey responses, comments, suggestions or other materials you share with us through the Services, helping us improve and grow together.

m. “Third-Party Websites”: These are external websites or platforms not owned by Humane Mind but linked to or accessible through our Services.

n. “Third-Party Services“: Services provided by other companies, integrated with our Services to enhance your experience.

o. “Third-Party Software”: Software developed by other companies, integrated into our Services to offer additional features and functionality.

B. Key Provisions

These guiding principles form the foundation of our relationship, built on mutual respect and trust. We kindly ask that you take a moment to read these Terms before using our Services. This helps you know what to expect from us and what we expect from you.

a. Binding Agreement: These Terms are a legally binding contract between you and us, governing your access to and use of our Services. They ensure both parties understand their rights and responsibilities, fostering a fair and transparent relationship.

b. Agreement by Use: By accessing and using our Services, you agree that you have read, understood, and accepted these Terms.

c. Eligibility and Consent: If you’re not eligible or do not agree to these Terms, you do not have our permission to access or use our Services.

d. Age Restrictions: If you’re under the age of 13, you may only use our Services with the consent of your parent or legal guardian. Please make sure they have fully reviewed and discussed these Terms with you.

e. Updates and Modifications: We may update these Terms to reflect changes in our Services, legal requirements, or other factors. Any changes will take effect immediately after they’re posted here. We encourage you to check the date at the top of this page to see when it was last updated. Your continued use of the Services after changes are posted means you accept and agree to them. If you disagree with any changes, you must discontinue using our Services.

f. Service Modifications: We may, at any time and without liability, modify or discontinue all or part of the Service, including access via third-party links. We can also change, modify, or waive any fees required to use any part of the Service, including subscription fees. Additionally, we may offer special promotions, discounts, or exclusive features to some or all users.

g. Privacy and Cookies: For details on how we protect your privacy, keep your information safe, and obtain your consent, please read our Privacy Policy and Cookie Policy.

2. The Legal Foundation of Our Relationship

A. The Language We Use

We’ve written these Terms in British English to keep things clear and straightforward. If we ever provide a translation of these Terms, please know that the British English version will always take precedence if there’s any conflict between the translation and the original.

B. The Laws We Follow

Humane Mind is rooted in the United Kingdom, and our operations are guided by the legal framework of England and Wales.

Here’s how the law shapes our relationship with you and what it means for both of us:

a. Applicable Law: These Terms, including its subject matter and formation, are governed by English law. This provides both of us with a clear understanding of the legal context in which we operate.

b. Exclusive Jurisdiction: Any legal proceedings related to these Terms must be brought in the courts of England and Wales, regardless of where you’re located. By using our Services, you agree to submit to the exclusive jurisdiction of these courts, ensuring a fair and consistent legal process.

c. International Use: Although the Website is accessible globally, the Services are primarily designed for users in the United Kingdom. If you access the Website from outside the UK, please be aware that local laws may differ from those of England and Wales. By using the Website from any location, you’re responsible for complying with any additional local laws that may apply to your use.

d. Resolving Disputes: We’re dedicated to resolving any disputes in a friendly and straightforward manner. If you’ve any concerns or issues with our Services, we encourage you to contact us directly. Open communication can often resolve matters without the need for legal intervention.

Our commitment is to provide you with outstanding services, and these legal guidelines are in place to protect and guide both you and us as we navigate our relationship.

3. Getting Started with Us

A. Who Can Join Us

Before you dive into all that we offer, here’s what you need to know and have to ensure you’re ready to benefit fully from our Services.

a. Individuals: The Basics of Who Can Join and How

i. Age Requirement: You must be at least 18 years old to use the Services. If you’re under 18, you can still join us, but only with the involvement of your parent or guardian who agrees to these Terms.

ii. Legal Capacity: You need to be fully able and competent to enter into legally binding contracts, both now and in the future. This means understanding and accepting the responsibilities and potential consequences that come with using our Services.

iii. Account Integrity: You haven’t previously been suspended or removed from the Services. A clean history helps us maintain a safe and welcoming space for everyone.

iv. Legal Compliance: You confirm that you’ve read, understood, and accepted these Terms, and that you comply with all applicable laws and regulations when using the Services. This ensures a fair and safe experience for everyone.

b. Seniors: Special Considerations for Those 60 and Older

i. Age Requirement: You must be 60 years or older to use the Services, including our exclusive offerings for seniors. We may ask for proof of age when you sign up or make a purchase to verify your eligibility for these Services and any senior discounts and benefits.

ii. Guardian or Caregiver Involvement (Optional): If needed, you may involve your guardian or caregiver to assist you in registering for or using the Services. We welcome their involvement, which means they’ve read, understood, and accepted these Terms and explained them to you clearly. This ensures you receive the necessary support and guidance, enhancing your experience with us.

iii. Account Integrity: You haven’t previously been suspended or removed from our Services. Keeping a clean history allows you to fully enjoy the benefits and features we offer.

iv. Legal Compliance: You agree that you’ve read, understood, and accepted these Terms, along with the Terms and Conditions for Senior Products and Services, and that you comply with all applicable laws and regulations when using the Services.

c. Businesses: What Businesses Need to Get On Board

i. Business Legitimacy: Your Business must be a legally recognised entity in good standing under the laws of its jurisdiction. This includes registration with Companies House (for applicable entities) and HM Revenue and Customs (HMRC) in the UK.

ii. Authority and Representation: You must have the legal authority to represent and bind your Business, and you need to maintain this authority throughout your use of the Services. If there’s any change in authority, you must promptly inform us to ensure continuous compliance and coordination.

iii. Account Integrity: Your Business must not have any previous suspensions or removals from the Services. Keeping a clean history helps us build trustful and reliable partnerships.

iv. Legal Compliance: You agree to these Terms on behalf of both yourself and your Business, and must comply with all applicable laws and regulations, including data protection, consumer protection, and employment laws.

v. Additional Terms: You acknowledge that when using the Services for your Business, you might come across additional terms we provide, which are just as binding as these Terms.

B. Your Responsibility

We’re committed to creating a safe and respectful space, but we can’t do it alone! Here’s how you can help maintain the integrity and security of our Services.

a. Information Integrity: Honesty is the Best Policy!

i. Accuracy of Information: You agree to provide true, accurate, and complete information during registration. It’s also your responsibility to update your details as necessary to keep them accurate, complete, and up-to-date.

ii. Consequences of Inaccuracy: Providing false or misleading information can lead to the suspension or termination of your account and denial of access to the Services. Accuracy keeps everything running smoothly!

b. Account Security: Your Account’s Security is in Your Hands!

i. Account Confidentiality: You’re responsible for keeping your account information, including your password, confidential. If there’s any unauthorised use of your account or a security breach, notify us immediately so we can help protect your account.

ii. Responsibility for Account Activities: You’re responsible for all activities that occur under your account, whether you’ve authorised them or not. We aren’t liable for any loss or damage resulting from your failure to secure your account—keeping it safe is key!

iii. Authorised Access Only: Using someone else’s account or password without their express permission is off-limits. We can’t be held responsible for any loss or damage that results from failing to follow these Terms.

C. Your Rights

Your rights are here to help you make the most of our Services while ensuring that both you and we are protected. Let’s explore what you can do—and what’s off-limits.

a. For Personal Use Only: You’ve the right to access and use the Services solely for your personal use—no commercial activities allowed. This means your access to the Services is intended just for your own use, not for business purposes or resale.

b. Non-Exclusive and Non-Transferable: Your right to access and use the Services is limited, non-exclusive, and non-transferable. This right is just for you—no sharing or selling your access to others.

To keep enjoying the Services, it’s essential to stick to these Terms and follow our guidelines. If you ever find yourself stepping outside these boundaries, we ask that you discontinue using the Services immediately.

We’re always here to help if you have any questions or need clarity on what’s permitted. Your understanding and cooperation are vital for a smooth and enjoyable experience.

4. Using Our Services

We want everyone to have a great experience with our Services, so here’s how to use them responsibly and what’s off-limits.

A. Legal Compliance

a. Use Responsibly: Use the Services for legal purposes only. This means following all applicable laws, like privacy and consumer protection laws.

Examples of what not do:

• • • Engaging in any illegal activity using our Services.
    • Violating any laws or regulations, whether local, national, or international.

 

B. Respect Others

a. Honour Rights: Respect the rights of others, and don’t use the Service to harm or steal intellectual property or other people’s rights.

Examples of what not to do:

• • • Copying or misusing someone else’s work without permission.
    • Encouraging others to violate third-party rights.

 

b. Be Kind: Avoid posting harmful or disrespectful content. We’re all about creating a welcoming community!

Examples of what not to do:

• • • Posting hateful or discriminatory content based on race, gender, religion, or other protected characteristics.
    • Harassing, threatening, or intimidating others.

 

C. Protect Our Services

a. Stay Secure: Don’t interfere with the security or functionality of the Services. This includes trying to hack, disable, or reverse-engineer our systems.

Examples of what not to do:

• • • Attempting to bypass security features.
    • Tampering with or disrupting the operations of the Services.

 

b. No Harmful Software: Avoid uploading or spreading harmful software like viruses or spyware.

Examples of what not to do:

• • • Distributing malware or any other harmful code.
    • Compromising the performance of the Services.

 

c. Protect Our Branding: Keep the integrity of our branding by not removing any copyright, trademark, or proprietary rights notice from the Services.

Examples of what not to do:

• • • Removing or altering copyright notices.
    • Tampering with trademark information.

 

d. Maintain Structure: Avoid actions like framing or mirroring any part of the Services or incorporating it into other products or services.

Examples of what not to do:

• • • Framing the Services within another website.
    • Using parts of the Services within your own products.

 

D. Be Honest and Fair

a. No Cheating: Don’t engage in fraud, impersonate others, or falsely claim affiliations.

Examples of what not to do:

• • • • Using someone else’s identity or account without permission.
      • Engaging in phishing or deceitful practices to obtain personal or financial information.

 

b. Fair Use: Use your access fairly—no selling or sharing your account without permission.

Examples of what not to do:

• • • • Selling, reselling, or transferring your account access to others.
      • Using the Services for unauthorised commercial purposes.

 

E. Respect Privacy

a. Protect Information: Don’t collect or misuse information about other users. Privacy is a top priority for us.

Examples of what not to do:

• • • • Harvesting or collecting personal information without consent.
      • Monitoring others without their permission, including location-based tracking.

 

F. Use Properly

a. Stick to the Rules: Don’t misuse the Service for unintended purposes, like excessive data scraping or sending spam.

Examples of what not to do:

• • • • Using bots or automated tools to scrape data.
      • Sending unsolicited mass communications or spam.

 

b. No Unauthorised Devices: Ensure you’re using the Services on legitimate devices and accounts only.

Examples of what not to do:

• • • • Using the Services on stolen or lost devices.
      • Accessing other users’ accounts without authorisation.

 

c. No Benchmarking and Analysis: Do not use the Services for unauthorised monitoring, performance testing, or competitive analysis.

Examples of what not to do:

• • • • Monitoring the Services to assess performance for competitive purposes.
      • Conducting unauthorised testing or benchmarking of the Services.

 

G. Avoid Fraudulant Use

a. Prevent Fraud: Avoid engaging in or assisting others with any fraudulent activities to evade payment or misuse the Service.

Examples of what not to do:

• • • • Using fraudulent schemes to avoid paying for the Services.
      • Assisting others in any form of unethical or deceptive behaviour.

 

b. No Unauthorised Access: Don’t attempt to access or tamper with the Services in ways not permitted.

Examples of what not to do:

• • • • Attempting to clone accounts or engage in subscription fraud.
      • Making unauthorised connections to our systems of the Services.

 

H. Respect Our Policies

a. Follow Our Rules: We reserve the right to determine any misuse of the Services, at our sole discretion, to be fraudulent, harmful, or in violation of these Terms or our policies. Respect our policies and use the Services as intended.

Examples of what not to do:

• • • • Engaging in activities that we reasonably determine to be harmful or in violation of our policies.
      • Attempting or encouraging others to engage in any prohibited uses described in this section.

 

b. Comply with Legal Restrictions: If you’re restricted by law from using our Services, please do not use them.

Examples of what not to do:

• • • • Using the Services if you’re prohibited by applicable law.
      • Encouraging others to bypass legal restrictions on Service use.

 

For those who wish to dive deeper into the specifics, please refer to our complete list of prohibited uses for a detailed breakdown of what is not allowed.

 

5. Evolving with Us

As we grow and improve, our Services might change. Here’s what you can expect in terms of the availability and functionality of our offerings.

A. Functionality and Features

a. Current Availability: We do our best to ensure the Services run smoothly, but we can’t promise that all features will always be available or that everything will function flawlessly at all times.

b. Ongoing Improvements: To keep the Services fresh and innovative, we may need to modify, limit, or even discontinue certain features or elements. These changes might happen without prior notice and could be either temporary or permanent.

B. Your Access and Use

a. Account and Data Access: There may be times when we need to suspend or terminate your access to the Services, including your account or any data you have with us, possibly due to maintenance or changes to our offerings.

C. Your Understanding

While we aim to minimise disruptions, we appreciate your understanding if access to certain features or your account is affected. Your continued use of the Services means you acknowledge and accept that changes may occur, and that some aspects of the Services might not always be available as part of our evolving platform.

D. No Liability for Modification or Changes

We reserve the right to make changes to the Services as needed, but we can’t be held responsible for any inconvenience these changes might cause.

E. Our Commitment to You

We’re committed to keeping you informed and involved in our journey. While changes are sometimes necessary, we’ll always strive to communicate clearly and do our best to keep your experience as seamless as possible.

 

6. Navigating Third-Party Content

A. Exploring Third-Party Websites

Our Services may include links to third-party websites, content, or services provided by others. While these links are here for your convenience, it’s important to remember that we neither own, control, nor endorse these third-party websites. We haven’t reviewed or approved their content, and we can’t take responsibility for the legality, accuracy, or appropriateness of any content, advertising, products, or materials found there. These websites operate independently, each with its own terms, policies, practices, and rules.

When you visit third-party websites through our links, you’re stepping into their world, governed by their terms of use and privacy policies. We encourage you to take a moment to review these documents, so you understand how they manage your information.

Your use of third-party websites is entirely at your own risk. We’re not liable for any damage or loss caused, or alleged to be caused, by your interactions with these websites. While we provide these links as a resource, your relationship with these sites is separate from our Services, and we encourage you to exercise caution to protect your privacy and security.

B. Using Third-Party Software

Our Services may incorporate software created by other companies or developers, each governed by their own terms and conditions. This third-party software is integrated to bring you enhanced features and functionalities, elevating your overall digital experience. While we choose these third-party tools to complement the Services, it’s important to understand that we neither own nor control this software.

When you use third-party software through the Services, you must respect and follow the specific software licence agreements that apply. These agreements outline how the software can be used, and adhering to them ensures a smooth and compliant experience for everyone. It’s crucial to review these terms to understand your rights and obligations.

Your use of third-party software is at your own risk. While we strive to offer only trusted software, we cannot be held responsible for any issues that arise from its use. Should you encounter any problems, we encourage you to contact the software provider directly. We’re here to help guide you, but your interactions with third-party software are ultimately separate from our core Services.

C. Accessing Third-Party Services

Our Services may connect you with platforms and services provided by third-party companies. These external services can enhance your experience by offering unique features, capabilities, and content that complement our own offerings. While we integrate these services to provide you with more value, it’s important to understand that these third-party services operate independently of us.

When you access or use third-party services through our platform, you must adhere to their specific terms and conditions. These terms outline the rules for using their services and ensure that all interactions remain respectful, lawful, and compliant. It’s your responsibility to review and understand these terms to avoid any potential issues.

Your use of third-party services is at your own discretion and risk. While we select third-party services that we believe will benefit you, we cannot be held responsible for any problems or issues that may arise from their use. We encourage you to reach out to the third-party provider if you encounter any difficulties or have concerns. Your engagement with these services is separate from our core offerings, so we recommend proceeding with caution and ensuring that your actions align with the provider’s guidelines.

 

7. Staying Connected with Us

A. Written Communication

In this digital era, we still value the timeless impact of written communication, especially when it comes to important matters. Whether it’s for legal reasons or simply to ensure clarity, there are moments when formal written communication is essential. We’re committed to making this process as straightforward and transparent as possible.

a. Official Notices: If there’s ever a need to send us official notices or legal communications under these Terms, please do so in writing to our registered office. Similarly, if we need to communicate something officially to you, we’ll do so in writing as well.

b. Correspondence Address: For any formal communication, please use the following address:

Humane Mind Limited
37 Jubilee Road,
Perivale, UB6 7HY,
United Kingdom

c. Response Time: We understand the importance of timely responses. While we strive to reply to all written communications promptly, please be patient and allow us some time for processing and handling.

B. Electronic Communication

In today’s connected world, electronic communication is the heart of how we stay in touch with you. While certain laws require some communications to be in writing, by using our Services, you agree to receive our communications primarily through digital channels.

Here’s what that means for you:

a. Communication Channels: We’ll reach out to you via email or by posting important notices on the Website. This ensures you’re always in the loop with timely updates and essential information about our Services.

b. Agreement to Electronic Communications: By using the Services or visiting the Website, you consent to receive contracts, notices, information, and other communications from us electronically. This means these digital communications carry the same legal weight as if they were on paper.

c. Your Rights: Rest assured, this electronic agreement doesn’t affect your statutory rights. You can still request certain communications in traditional written format if required by law.

d. Staying Updated: We encourage you to regularly check your email and visit the Website to stay informed about any updates or changes. Keeping your contact details up to date will ensure you don’t miss out on important communications from us.

e. Security and Authenticity: We work hard to secure our communication channels, but it’s always a good idea to verify that any communications from us are legitimate. Remember, we’ll never ask for sensitive information via email.

C. Your Role

a. Engage with Us: We welcome your questions and feedback. Your insights help us improve and serve you better.

b. Manage Preferences: You’re in control of your communication preferences. Through your account settings, you can choose the type and frequency of messages you receive from us.

We believe in clear communication. Whether it’s through written or electronic means, our goal is to foster transparency, build trust, and create meaningful connections with you.

 

8. Protecting Your Privacy

A. Our Commitment

Your privacy is sacred, and we go beyond compliance to protect your information with the care it deserves:

a. We treat your personal information with the utmost respect, safeguarding it with robust security measures.

b. We are clear about how we collect, use, and share your data, giving you the control to make informed choices about your information.

c. We are open about how we collect, use, and share your data, providing you with clear choices and control over your information.

For a full understanding of our data practices, please take a moment to review our Privacy Policy and Cookie Policy.

B. Your Rights and Choices

a. Access and Correction: You have the right to access and correct your personal information, ensuring it’s always accurate and up-to-date.

b. Control Over Communication: You can choose how you hear from us, and you have the freedom to opt out of promotional messages whenever you like.

If you have any questions or concerns about your privacy or data protection, we’re here to help. Feel free to contact us at [email protected].

C. Ensuring Your Trust

a. Proactive Measures: We continuously assess and enhance our data protection practices to meet the highest standards.

b. Your Confidence Matters: Your trust is the cornerstone of our relationship, and we’re dedicated to maintaining it through transparent and ethical practices.

D. Internet Transmissions:

While we strive to secure your data, it’s important to acknowledge that Internet transmissions are never completely private or secure. Any message or information you send to us could potentially be read or intercepted by others, even if a notice states that a particular transmission (like credit card information) is encrypted.

By using our Services, you affirm your agreement with our privacy practices as outlined in our Privacy Policy and Cookie Policy.

 

9. Sharing Your Contributions

You, along with other users and visitors, can create, upload, post, or share photos, videos, media, and other content through our Services. We genuinely value your feedback, ideas, and contributions—whether through comments, suggestions, or survey responses—as they help us evolve and improve.

A. Anonymity and Privacy

Your privacy is paramount to us. Unless otherwise specified, your Submissions are collected anonymously. We handle your personal information in accordance with our Privacy Policy and UK data protection laws, ensuring your information remains secure and confidential.

B. Ownership

Just to be clear, you retain ownership of your Submissions. However, by submitting content to us, you grant us specific rights outlined below. Rest assured, we respect your intellectual property and won’t claim ownership of your ideas or contributions.

C. Rights Granted

By making Submissions, you grant us a non-exclusive, royalty-free, fully paid-up, perpetual, irrevocable, and fully sublicensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display your Submissions worldwide in any media.

D. Purpose and Use

Your Submissions play a crucial role in shaping our Services and enhancing the overall experience for everyone.

Here’s how we use your input:

a. Service Enhancement: Your feedback helps us provide and improve the Services, fulfil your requests, and develop new features that better meet your needs and expectations.

b. Functional Support: Your Submissions enable our vendors, service providers, and third-party partners to deliver certain functionalities of the Services to you.

c. Legal and Security Compliance: We use your input to address legal, safety, or security concerns, prevent fraud, enforce these Terms, and ensure compliance with applicable laws.

d. Consent-Based Purposes: For any other purposes where you’ve given us explicit consent, we’ll use your Submissions thoughtfully and with respect.

E. Your Responsibility

When sharing content, it’s essential to ensure that your Submissions are accurate, lawful, and don’t infringe on third-party rights.

Here’s what to keep in mind:

a. Accuracy and Lawfulness: Ensure your content is truthful, legal, and respects the rights of others. Please avoid submitting content that’s offensive, harmful, or inappropriate.

b. Rights and Permissions: By making Submissions, you confirm that you have the necessary rights and permissions to share the content with us. You also irrevocably waive any “moral rights” related to authorship or integrity of the materials.

c. Confidential Information: Please avoid sharing information you consider confidential or proprietary, as we cannot guarantee its protection.

d. Risk of Sharing: If you choose to share personally identifiable information, you do so at your own risk. We can’t control how Submissions are used or misused by third parties, including their distribution or potential loss.

e. Community Guidelines: Submit content responsibly, ensuring it aligns with our community guidelines and respects others’ rights. We’re not responsible for how other users may interact with your Submissions or for the content of their own Submissions.

F. Feedback as Submissions

If you provide input, ideas, proposals, suggestions, or feedback, it will be treated as a Submission.

Here’s what to know:

a. Submission Status: All Feedback is considered a Submission, and the same terms apply.

b. Non-Confidential: Feedback is provided on a non-confidential basis, even if labelled as confidential.

c. Gratuitous and Irrevocable: Your Feedback is voluntary, cannot be revoked, and does not impose any restrictions on us.

d. Freedom to Use: We’re free to use, modify, and implement your Feedback without any obligation to compensate you

G. Monitoring and Disclosure of Submissions

We may, but are not obligated to, monitor, evaluate, modify, or remove Submissions before or after they appear on the Services. We may also review how you access and use the Services. Subject to our Privacy Policy, we may disclose information about your access and use of the Services, as well as the circumstances surrounding such access and use, to anyone for any reason or purpose.

H. Opt-In and Opt-Out

Participation in surveys and other Submission opportunities is entirely voluntary. You can opt in or out at any time. If you choose to withdraw from a survey, we’ll respect your decision and exclude your responses from our analysis.

 

10. Celebrating and Protecting Creativity

Our Services are built on a foundation of creativity and innovation. We take pride in what we create, and we ask that you help us protect it.

A. Respecting Our Creative Work

Our Services are more than just tools—they’re the result of careful thought, creativity, and hard work.

Here’s how you can honour our efforts:

a. Proprietary Rights: Everything you see and use within the Services—whether it’s designs, content, or technology—is protected by intellectual property laws. These rights ensure that our creative work remains ours. While you have the right to use the Services, this does not mean you own them. Your access is a privilege that depends on following these Terms, and we retain all rights not specifically granted to you.

b. Trademark Rights: Our Trademarks—names, logos, and symbols—are important representations of who we are. They embody the trust and quality we strive to bring to the Services.
To maintain this trust:

• • • Do not use our Trademarks in connection with any product or service that isn’t ours.
    • Avoid implying any affiliation, endorsement, or sponsorship without our explicit permission.
    • Please do not use our Trademarks in ways that could cause confusion about ownership or association.

B. Respecting the Creativity of Others

We believe in honouring the work of others, just as we value our own.

a. Third-Party Trademarks: Trademarks belonging to other companies or creators that appear on our Services deserve the same respect. Always ensure you have the necessary permissions before using them.

b. Respecting Intellectual Property: Just as we protect our own creative work, we ask that you respect the intellectual property rights of others. This includes not copying, reproducing, or distributing any content that you do not own or have permission to use. Misusing or infringing on others’ intellectual property rights is not just against these Terms; it’s against the law.

c. Obtaining Permissions: Whether it’s using images, music, software, or any other form of content that belongs to someone else, always make sure you have the appropriate licenses or permissions. Unauthorized use of third-party content can lead to serious legal consequences.

d. Collaborating with Integrity: If you’re working on a project that involves third-party content, it’s your responsibility to ensure that all elements are used legally and ethically. This not only protects you but also fosters a creative environment based on respect and fairness.

By respecting these guidelines, you help safeguard the creative efforts of everyone involved and ensure that our Services remain a fair and enriching space for all.

 

11. Navigating Our Relationship

A. Understanding Our Relationship

We value our connection with you, but it’s crucial to be clear about the nature of our interaction.

Here’s how we see our relationship:

a. Independent Entities: You and Humane Mind operate as independent entities. These Terms do not create any form of partnership, joint venture, employment, or agency relationship between us. This means that you are not an agent or representative of Humane Mind, and you do not have the authority to bind us in any way.

b. Mutual Respect: While we function separately, we believe in fostering a relationship built on mutual respect and collaboration. Your feedback and interaction are vital to us, and we are committed to treating all users with consideration and integrity.

By recognising and respecting these boundaries, we can cultivate a positive and productive relationship, enhancing your experience with our Services while maintaining clarity and respect for each other’s roles.

B. Defining Third-Party Roles

Our primary focus is on nurturing a direct and meaningful relationship with you.

However, it’s essential to clarify how third parties fit into our Terms:

a. Exclusion of Third-Party Rights: These Terms are designed exclusively for your benefit and ours. No third party will have the rights or the ability to enforce any part of this agreement. This ensures that our focus remains on enhancing your experience and fulfilling our commitments to you.

b. Third-Party Involvement: While we may work with third-party service providers or partners to bring you enhanced offerings, they do not gain any rights from these Terms. Any agreements with them are separate and do not alter our obligations to you.

c. Legal Clarity: In line with the Contracts (Rights of Third Parties) Act 1999, no individual or entity not directly involved in this agreement may enforce any part of it, unless explicitly stated otherwise.

d. Protection and Privacy: Your privacy and protection are our top priorities. We ensure that our third-party partners adhere to our standards, respecting your rights and information in all interactions.

Our Assurance

• • • Direct Relationship: Our agreement is solely between you and us, ensuring a clear and direct line of communication and responsibility.
    • Trust and Security: By keeping third-party rights separate, we aim to build and maintain trust, ensuring that our commitments to you are steadfast and unaffected by external parties.

 

Moving Forward

In a world where partnerships are valuable, we remain devoted to prioritising your needs and preserving the integrity of our relationship.

 

C. Setting Clear Expectations

We’re committed to elevating your digital experience, but it’s essential to be transparent about our promises and the inherent limitations.

Here’s what you should know:

a. Our Commitment and Limitations

i. Services “As-Is” and “As-Available”: Our Services, including all features and content, are provided on an “as-is” and “as-available” basis. While we strive to offer the best possible experience, we can’t guarantee perfection every time.

ii. The Nature of Technology: Despite our efforts to ensure smooth operation, we can’t promise that the Services will always be error-free or uninterrupted. Technology can be unpredictable, and sometimes things might not go as planned.

iii. Ever-Evolving Content: As we continuously improve and update our offerings, the information on the Services may change without notice to better meet your needs.

b. Downloads and Security

i. Be Safe Online: We recommend using reliable antivirus software and taking precautions to protect your devices, as we can’t guarantee that files or data downloaded from the Services will be free of viruses, contamination, or other harmful elements.

c. No Implied Promises

i. Warranties We Can’t Provide: We’re upfront about not providing warranties of any kind, whether express or implied, concerning accuracy, non-infringement, merchantability, or fitness for a particular purpose.

ii. Third-Party Interactions: We’re not responsible for the actions, omissions, or conduct of any third parties in connection with your use of the Services. Your interactions with third-party services are entirely at your discretion.

d. Your Role in the Experience

i. Ownership of Your Actions: You’re in control of your experience. It’s important to exercise caution and good judgment while using the Services and any linked sites.

e. Why We Share This

i. Building Trust and Transparency: By understanding these disclaimers, we aim to foster an environment of honesty and clarity. We want you to know what to expect, and this transparency is part of our commitment to a genuine relationship with you.

D. Establishing Our Boundaries

In any meaningful relationship, understanding each other’s boundaries is key. While we’re dedicated to enhancing your digital experience, it’s important to recognise where our responsibilities begin and end.

Here’s how we manage risks together:

a. Understanding Our Liability Boundaries

i. Scope of Responsibility: While we put our best efforts into delivering an exceptional service experience, certain factors are beyond our control. This includes unexpected technical glitches, service interruptions, or unforeseen events, for which we cannot be held liable.

ii. Indirect Damages: We’re not responsible for any indirect, incidental, special, or consequential damages, such as loss of profits, data, or other intangible losses that may result from using the Services.

b. Engaging with Third-Party Services

i. Third-Party Involvement: Our Services may provide access to third-party services or content. While we partner with trusted entities, we’re not responsible for their actions or content, nor for any issues that may arise. Your engagement with them is independent of us and at your own risk.

c. Taking Control of Your Experience

i. Your Responsibilities: Your experience with the Services is largely within your control. We encourage you to be mindful of potential risks, safeguard your data, and use discretion when sharing online.

ii. Limitations of Remedies: If you’re dissatisfied with any aspect of the Services, your primary course of action is to discontinue using them. We emphasise this as a crucial part of our mutual agreement, ensuring transparency and trust in our relationship.

d. The Importance of These Boundaries

i. Building Trust Through Honesty: By being honest about our limitations, we foster a relationship built on trust and clarity, helping to avoid unexpected surprises and misunderstandings.

E. Standing by Each Other

In every strong relationship, mutual support is key.

Here’s how we’ll stand by each other and protect our community:

By using our Services, you agree to defend, indemnify, and hold harmless Humane Mind and our team—including our officers, directors, shareholders, employees, agents, consultants, contractors, and affiliates—from any claims, demands, or expenses brought against us by a third party. If someone raises a claim against us due to your use of the Services, you agree to step in, help manage the situation, and resolve the issue.

a. What This Covers:

i. Your Use of the Service: If an issue arises connected to your use of the Services or actions taken under your account.

ii. Breaking the Rules: If you violate any part of these Terms or applicable laws.

iii. Rights and Violations: If you infringe upon someone else’s rights, such as intellectual property or privacy.

iv. Disputes with Others: If you encounter a disagreement or problem with another party related to your use of the Services.

b. What You’re Agreeing To:

i. Handling Claims: If a third party brings a claim against us due to your actions, you agree to take responsibility, including managing any legal matters that may arise.

ii. Covering Costs: You’ll be responsible for covering any liabilities, damages, losses, expenses, settlements, and judgments, including reasonable legal fees and costs, as well as any expenses related to enforcing indemnification rights or pursuing insurance providers.

c. Our Support:

i. Collaborative Defence: If necessary, we may choose to take control of the situation and lead the defence. In such cases, we’ll work closely with you to ensure a fair and swift resolution. Rest assured, we’re here to support you throughout the process, and together, we’ll keep our community strong and thriving.

F. Staying Fair and Consistent

We value our relationship with you and are committed to ensuring fairness and transparency in every interaction. If there’s ever a time when we don’t enforce a right or provision of these Terms, it doesn’t mean we’re giving up our right to enforce it later.

a. Our Commitment to Fairness:

i. Consistency Matters: Our goal is to maintain a fair and consistent approach, ensuring that everyone understands their rights and responsibilities.

ii. Written Waivers Only: Any waiver of a provision in these Terms will only be effective if it’s in writing and signed by an authorised representative of Humane Mind.

b. Clear Communication:

i. Open Dialogue: We believe in clear communication and mutual respect. Our commitment to these values remains strong, even when challenges arise.

ii. Here to Help: If you have any questions or need clarification regarding this waiver, don’t hesitate to reach out. We’re here to support you and ensure our relationship remains positive and strong.

G. Embracing Our Shared Understanding

These Terms represent our entire agreement, ensuring that both you and we share a clear and mutual understanding of our commitments and responsibilities.

a. The Whole Picture

i. Complete Agreement: These Terms, along with our Privacy Policy and any other documents referenced here, make up the full agreement between you and Humane Mind regarding your use of the Services. They replace any previous agreements, conversations, or understandings, whether written or oral.

ii. Unified Contract: All additional policies, notices, or agreements mentioned in these Terms are included in this document by reference. This creates a unified contract that comprehensively covers all aspects of our relationship.

iii. No Reliance on Outside Statements: By agreeing to these Terms, you confirm that you haven’t relied on any statements, promises, or representations outside of what’s explicitly set out here. This ensures our communication remains clear, honest, and focused on what’s officially documented.

iv. Amendments and Changes: Any changes to these Terms must be in writing and agreed upon by both of us. This ensures that any modifications are deliberate, understood, and mutually accepted.

b. Our Assurance

i. Clarity and Transparency: We aim to provide you with all the necessary information in a straightforward manner, eliminating hidden terms or unexpected surprises.

ii. Simplicity and Trust: Our goal is to keep our relationship simple, clear, and based on mutual trust through transparent and thorough agreements.

c. Moving Forward Together

We believe that a clear and comprehensive agreement forms the foundation of a trustworthy relationship. By following these Terms, we ensure our mutual understanding stays strong, benefiting both you and us as we move forward together.

 

12. Following the Rules

A. Keeping Things Current

As our Services evolve, we may need to update these Terms to reflect new offerings, technological advancements, or legal requirements.

Here’s how we keep you informed and how you can stay up to date:

a. Notifications of Changes

We will notify you through prominent notices on the Website, emails, or other channels if we make any significant changes to these Terms. This ensures you understand how the updates may affect your use of our Services.

b. Review and Acceptance

By continuing to use our Services after any changes are made, you agree to the revised Terms. We encourage you to review them periodically to stay informed about your rights and responsibilities.

c. Your Feedback Matters

We value your input on any changes to these Terms. If you have questions or concerns, please contact us at [email protected].

d. Your Commitment

As part of our community, you agree to stay informed about any changes to these Terms. Regularly reviewing this page will help you understand your ongoing rights and responsibilities as you use our Services.

B. What Happens if Rules are Broken

We’re committed to fostering a safe and respectful environment for everyone. To maintain this space, it’s important to understand the consequences of not following these Terms.

Here’s what you need to know:

a. Information Disclosure

i. Protecting the Services: We may disclose information about you, including your identity, if we believe it’s necessary to investigate or respond to complaints about your use of the Services. This could involve identifying, contacting, or taking legal action against anyone causing harm or interference with our rights or the rights of others.

ii. Legal Compliance: We reserve the right to disclose any information we deem necessary to comply with applicable laws, regulations, legal processes, or governmental requests, including exchanging information with other companies and organisations for fraud protection.

iii. Preserving Communications: We may preserve any communication or data you share with us and disclose it if required by law or if we believe it’s necessary to:

• • • • Comply with legal processes.
      • Enforce our Terms.
      • Respond to claims that your data violates others’ rights.
      • Protect the rights, property, or safety of Humane Mind, our employees, and users.

 

b. Termination of Access

i. Violation Consequences: If you violate these Terms or any related agreements, we may terminate your access to the Services without prior notice. This decision is at our sole discretion to maintain the integrity of our Services.

ii. Unlawful Practices: Any violation of these Terms may constitute an unlawful and unfair business practice, causing irreparable harm to us. In such cases, we may seek injunctive or equitable relief in addition to other remedies.

iii. Additional Causes for Termination: We may also terminate your access to the Services without notice for reasons, including:

• • • • Compliance with legal requests.
      • Self-initiated account deletions.
      • Discontinuance or significant modifications to the Services.
      • Unexpected technical problems or issues.

 

c. Legal Action and Recovery

i. Legal Costs: If we take legal action against you due to a violation of these Terms, you agree to pay all reasonable legal fees and costs associated with such action, in addition to any other relief granted to us.

ii. No Liability for Termination: We will not be liable to you or any third party for terminating your access to the Services due to any violation of these Terms.

By understanding and following these guidelines, we can work together to a positive and secure experience for everyone using our Services.

 

13. Handling the Unexpected

A. When Rules Don’t Apply

We’re dedicated to creating agreements that are clear, fair, and effective. However, if any part of these Terms is found to be invalid, unlawful, or unenforceable by a court of competent jurisdiction, that provision will be adjusted or removed to the minimum extent necessary. The rest of the Terms will continue to apply with full force.

Our aim is to ensure that these Terms reflect our commitment to transparency and mutual respect. We want you to feel confident that, even if one part of these Terms can’t be enforced, the rest of our agreement with you will still stand strong.

If you have any questions or concerns about any aspect of these Terms, please don’t hesitate to reach out. Your feedback is invaluable in helping us maintain an environment where everyone benefits from our Services.

Together, we can uphold the spirit of our partnership, navigating any challenges with integrity and understanding.

B. Where Our Services May Not Reach

The digital world knows few boundaries, and our website, www.humanemind.com, is designed to reach beyond our home base in Perivale, Greater London, UK. However, our Services are primarily tailored for users within the United Kingdom and may not be accessible or appropriate elsewhere.

Not all features, products, or services mentioned on the Website are available or suitable for use in every location. We reserve the right to determine the availability and scope of any feature, product, or service for different regions and audiences.

If you access the Services from a location where any aspect of the Services is prohibited by law, those Services are considered void in that area. Accessing the Website from outside the United Kingdom is at your discretion, and you are responsible for complying with your local laws. Please ensure that your interaction with the Website aligns with the regulations of your region.

Our commitment to providing a safe and compliant digital experience includes respecting local regulations. We encourage you to familiarise yourself with any restrictions that might apply in your location and use the Services accordingly. If in doubt, consult a legal advisor to understand any regional limitations.

We are dedicated to creating a digital space that everyone can enjoy, but we must respect legal boundaries. If the Services are void in your area, we regret that we cannot offer them to you at this time, but we hope to see you when the legal landscape changes. We appreciate your understanding and cooperation in maintaining a respectful and lawful online environment.

C. Dealing with Unforeseen Events

We strive to provide uninterrupted access to our Services, but certain extraordinary circumstances beyond our control may affect our ability to do so. These events, known as Force Majeure Events, include natural disasters, acts of God, war, terrorism, civil unrest, strikes, governmental actions, pandemics, and other unforeseen events that could disrupt our operations.

In the event of a Force Majeure Event, our obligations under these Terms may be temporarily suspended or delayed. We will make every effort to resume normal operations as soon as possible and keep you informed throughout the process.

Your understanding and patience during such times are greatly appreciated. We remain committed to supporting you and providing the best possible experience, even in challenging situations. Should you have any concerns or questions, please feel free to reach out to our support team.

14. Moving Forward Together

As we continue this journey together, we want to reaffirm our commitment to you. Our relationship is built on mutual respect, trust, and a shared vision for a better digital experience.

A. Embracing the Future

We’re dedicated to evolving our Services to meet your needs and exceed your expectations. As technology and your preferences change, we’ll adapt, innovate, and grow with you.

B. Staying Connected

Your voice is important to us. Whether you have feedback, questions, or just want to stay updated, we’re here to listen and engage. Our relationship doesn’t end with these Terms—it’s just the beginning of our ongoing dialogue.

C. Building Trust

Transparency and honesty are at the core of everything we do. We’re committed to keeping you informed, respecting your rights, and ensuring that your experience with us is always fair, safe, and enriching.

D. Looking Ahead

We’re excited about what the future holds and honoured to have you with us on this journey. Together, we’ll continue to explore, create, and enjoy all that the digital world has to offer—always with your best interests at heart.

 

Thank you for being part of our journey to redefine digital living. Together, we can make the digital landscape a more human place!