At Humane Mind, your experience means everything to us. In a world where digital interactions often feel impersonal and superficial, we’re devoted to making every moment you spend with us deeply personal and immensely fulfilling. We believe that your interactions with our website, app, and emails should reflect what you value most, because your preferences and choices are as unique as you are.

This Cookie Policy isn’t just a formality—it’s an expression of our dedication to your trust and comfort at every touchpoint. Here, we don’t just simply request your consent to store cookies and similar technologies on your device; we aim to involve you in a meaningful conversation about how responsibly we use your data and how deeply we respect your privacy, going beyond what is just legally required.

We’ve made every part of our data handling practices is fully transparent and easily accessible, so you can always feel confident about your interactions with us. This policy is here to give you all the knowledge you need to make well-informed choices about your preferences. It thoroughly explains the types of cookies we use, why they’re necessary, and how you can effectively manage them to suit your preferences. This is all about putting you in complete control of your personal data.

At any point in your journey with us, whether it’s your first visit or you’re a regular user, you always have the freedom to adjust your settings according to your evolving needs and concerns. Plus, we’ve set up intuitive tools on our platform that let you manage your consent seamlessly and in real time. It’s all designed to boost your independence and empower you, helping you shape your experience with us to be exactly how you want it.

We recommend checking back here once in a while to look for updates to this Cookie Policy, as we adjust our practices over time. Simply look at the date at the top of the page to see when it was last revised. Any changes we make go into effect as soon as they’re posted, so you’re always in the know about how we use cookies.

If we ever collect personal information using cookies, you can be confident that it’s fully covered under our Privacy Policy, which goes hand in hand with this Cookie Policy.

We encourage you to read this Cookie Policy, together with our Privacy Policy and Terms of Use, to gain a complete understanding of how we handle your data and protect your privacy.
If you need more details about how we use cookies and similar technologies, feel free to reach out to us at [email protected]. We’re always open for a chat!

1. What are Cookies and Similar Technologies?

Cookies and similar technologies are tools that enhance your browsing experience on our website.

Let’s explore what they are and how they work:

A. Cookies

These are small text files that we store on your device when you visit our website.

a. Session Cookies: Think of these as temporary notes that help you during your visit to our website but disappear once you close your browser—like reminders that help today and disappear by tomorrow.

b. Persistent Cookies: These are more like a diary, holding a record of your preferences to make each of your future visits to the website feel more familiar and welcoming.

c. Third-party cookies: Consider these as notes from friends—other services—that help us understand what you enjoy the most and how we can improve what we offer.

B. Similar Technologies

These include tools like web beacons and pixels. They function much like cookies, helping us understand how you interact with our website and identify which parts are most meaningful to you. This insight enables us to continually refine and create a better experience for you.

By using these technologies, we aim to make your visits to our website feel more smoother and more connected, truly enriching your overall experience.

For more detailed information on cookies, please visit the Information Commissioner’s Office guide to cookies.

2. What Cookies and Similar Technologies Do We Use?

We use a variety of cookies and similar technologies to enrich your experience.

Here’s a quick rundown of the types we use:

A. Essential Cookies

These cookies are absolutely crucial for our website to function correctly. They enable you to navigate around and access the services you need. Without these essential cookies, our website wouldn’t work as smoothly or securely as you’d expect, and some key services or features might be unavailable.

They’re automatically enabled when you visit the website and cannot be turned off because they’re fundamental to your browsing experience.

B. Functional Cookies

These cookies add a special touch to your experience on our website. They unlock additional features like video playback and live chat, and remember your customer settings across various parts of our website, ensuring everything is perfectly responsive to your needs each time you visit.

You’re in control of these cookies. If you prefer, you can turn them off in your browser settings. Just know that while this won’t stop the basic functions of our website from working, it might mean missing out on some neat features that make your visit more efficient and enjoyable.

C. Preference Cookies

These cookies store your settings and browsing preferences like language or location to make your experience on our website more customised and convenient. Each time you visit, we can remember your preferences, allowing you to skip the setup process and enjoy a more seamless interaction tailored to your needs.

Remember, you’ve full control over these cookies; you can adjust or disable them in your browser settings to suit your privacy preferences.

D. Analytical Cookies

These cookies act like a behind-the-scenes team, providing us with valuable insights into how our website is doing and what might need fixing. They collect data anonymously, tracking which pages you visit most often, how you navigate through our website, and any issues you might encounter along the way. This information help understand what works best and what needs tweaking to optimise both the content and functionalities of our website. Every piece of data helps us evolve, ensuring that each of your visits is smooth and seamless, consistently improving how we serve you.

You’ve control over these cookies. You can adjust your browser settings to manage or disable them as you see fit. However, please be aware that disabling them might affect how our website functions, potentially making your experience less seamless and less satisfying.

E. Advertising Cookies

These cookies are like the friendly neighbourhood billboards of our website. They remember what interests you the most by tracking your online activities and help serve relevant advertisements that are tailored to your preferences. Not only do they make ads more relevant to you, but they also help manage the frequency of ads you see, ensuring you don’t encounter the same ad too many times. This allows us and our trusted partners to tailor our website and ads to better suit your interests. And remember, we only do this with your consent.

You can choose how these cookies are used. If you prefer to see less targeted advertising, you can adjust your browser settings to limit or disable these cookies. While this won’t remove ads completely, it will prevent personalised ads based on your browsing activities, making your ad experience more generic.

F. Third-Party Cookies

As you explore our website, you might come across videos, maps, or social media widgets that aren’t hosted directly by us but by various third-party partners like advertisers, analytics companies, or social media platforms that we trust. These entities may store their own cookies on your device to understand how you interact with their features or to personalise their ads you see elsewhere on the Internet to be more relevant to you.

We carefully select our partners to ensure their cookies truly bring value to your browsing experience, such as showing you ads that are genuinely useful or enhancing the feature we offer.

While these third-party cookies can make your online experience more personalised, they do bring up some important privacy considerations. We do not oversee how they use their cookies, so their practices are not covered by our privacy policy. We think it’s crucial for you to be aware of how these cookies work because they can affect the privacy of your personal information. We strongly encourage you to read their privacy statements to get a clear picture of how they handle your information.

And don’t forget, you have the final say—you can block these cookies, delete them as you see fit, or adjust your settings to manage them according to your privacy preferences. It’s all up to you.

G. Local Storage Technologies

These technologies work like cookies but are more versatile. Think of them as the digital notebook of your device, diligently noting down your preferences and past activities. Unlike cookies, which constantly send data back to our servers, local storage keeps this information right in your web browser. This helps reduce load times, speeds up your browsing, and customises your experience to your preferences without using as much data.

We deploy a range of local storage solutions in partnership with trusted third-party providers. Your privacy is paramount to us, and we take great care to manage every bit of data on your device with utmost care and in line with strict privacy standards. This approach helps us provide you with a browsing experience that respects your space and preferences.

You’re in charge of your local storage. Modern browsers let you see and delete this data if you wish, which might change how our website responds to you. We encourage you to manage your local storage settings according to your privacy needs, especially on shared or public devices.

H. Pixel Tags

These are tiny images on a website or in an email, no bigger than a pixel on your screen, so small they’re practically invisible. Yet, they are incredibly useful, working quietly in the background to gather valuable information without disrupting your browsing experience.

We use pixel tags to really get a sense of how you engage with our website and the emails we send you. They help us understand which pages you visit and which emails you open. This helps us customise our content to better suit your interests more closely, making sure everything we send your way is genuinely relevant and valuable to you.

Though pixel tags do collect some data, they only deal with information that doesn’t personally identify you, respecting your privacy. And if you want a bit more control over these little pixels, you can adjust your browser’s settings to block them, much like you might do with cookies.

3. How Do I Provide Consent to Cookies and Similar Technologies?

When you first visit our website, you will encounter a pop-up or banner that explains our use of cookies and similar technologies. This is where you can provide your consent.

a. Choosing Your Preferences

You have the option to accept all cookies, reject non-essential cookies, or customise your settings according to the types of cookies you are comfortable with (such as functional, preference, or advertising cookies). Detailed descriptions of each cookie type and their purpose are provided to help you make informed decision.

b. Using the Consent Tool

Our website includes a user-friendly consent management tool. This tool allows you to review and adjust your preferences at any time. Simply click on the “Cookie Settings” or “Privacy Settings” link typically located in the footer of our website to access and modify your preferences.

c. Saving Your Preferences

After you’ve made your selections, don’t forget to save your settings in the consent management tool. Your preferences will be applied immediately and will be respected on subsequent visits to our website.

4. How do I Manage Cookies and Similar Technologies?

You have control over how cookies and similar technologies interact with your device. Whether you want to accept all cookies, adjust them to enhance your browsing experience, or disable them entirely, the choice is yours.

Here’s how you can manage these settings:

a. Browser Settings

Most web browsers automatically accept cookies, but you can easily adjust your browser’s settings to decline cookies if you prefer. This is typically found in the ‘options’ or ‘preferences’ menu of your browser.

Here’s are links to instructions for some of the most popular browsers:

• • • Google Chrome: Manage cookies in Chrome
    • Mozilla Firefox: Manage cookies in Firefox
    • Apple Safari: Manage cookies in Safari
    • Microsoft Edge: Manage cookies in Edge

b. Third-Party Tools

You can also use various third-party tools available online to manage, delete, or prevent cookies from being stored on your device.

c. Do Not Track Settings

Some browsers offer a ‘Do Not Track’ feature that sends a signal to websites you visit indicating you do not wish to be tracked. Note that this does not guarantee that tracking will not occur, as it depends on how websites respond to this signal.

5. How Long Do We Keep Cookies and Similar Technologies on Your Device?

The length of time cookies and similar technologies stay on your device depends on the type of cookie.

a. Session Cookies

These cookies are temporary. They hang out with you while you browse but say goodbye when you close your browser. They help remember things like what’s in your shopping cart or keep you logged in as you click around.

b. Persistent Cookies

They stick around on your device for a set period, which could be anywhere from a few days to a couple of years, depending on their job. They’re here to remember things like your language preferences or login details for future visits.

c. Third Party Cookies

Now, for cookies from our partners—like those from advertisers, analytics companies, or social media platforms—they’re set to make the ads you see more relevant and to gauge how well those ads perform. The time they stay on your device isn’t up to us, but don’t worry, you can manage them through your browser settings.

You can clear out any cookies from your device whenever you like. Your browser can be set to remove them either manually or automatically after a certain period. For detailed guidance, check out our “How Do I Manage Cookies and Similar Technologies?” section.

We regularly review and update how long we keep cookies on your device to make sure we’re not holding onto them longer than necessary. This helps us comply with legal requirements and stay in line with our data retention policies.

6. Can I Withdraw My Consent to Cookies and Similar Technologies?

At any time, you have the right to withdraw your consent for us to use cookies and similar technologies.

Here’s how you can do this:

a. Adjusting your browsing settings

You can adjust your browser settings to delete cookies and prevent future cookies and similar technologies from being set. Please use the links provided for the most popular browsers in Section 3: How do I Manage Cookies and Similar Technologies?

b. Revisit Our Cookie Consent Tool

You can withdraw your consent at any time using our Cookie Consent Tool. Please note that while this allows you to modify future cookie settings, it does not remove cookies that have already been set on your device. To delete existing cookies, you’ll need to do this directly through your browser settings.

7. What Happens If I Change My Cookie Settings?

If you choose to withdraw your consent or disable cookies and similar technologies, be mindful that this might limit disable or limit certain functionalities and features essential for a seamless experience on our site. Such changes can affect the richness of the interactions we’ve designed for you. While we recommend keeping cookies and similar technologies active to fully enjoy everything our website has to offer, we understand that your comfort with your choices comes first. We deeply respect your decisions and are here to support you in the making the best choices for your needs, because your experience means everything to us.

8. Have Questions or Need Help with Our Cookie Settings?

Navigating cookie settings can get a bit tricky, and we totally understand. If you ever feel uncertain or need a bit of guidance with your settings, please reach out. We’re not just here to help; we’re here to make sure every moment you spend with us feels right.

a. Email

Feel free to send us a message at [email protected]—we love hearing from you.

b. Phone

If you prefer talking, give us a ring at [your phone number]. We’re available from 9 AM to 5 PM local time and always ready for a good chat.

c. Contact Form

More of a writer? Fill out our contact form on our website, and we’ll get back to you quickly.

Thank you for trusting us with your choices! We strive to provide a distinctly human experience on our website— because to us, you’re not just a visitor; you are human too.